In light of the increasing demand for our acclaimed Ocus® digital microscopy devices and our expanding customer base, Grundium is thrilled to announce a strategic expansion of our customer service operations.
Today, May 1st 2024, we are launching a dedicated support team based in the United States, along with our recently expanded US sales team. This move marks a significant focus on the US market, demonstrating our dedication to providing immediate, adept, and localized service to our valued customers and those exploring the forefront of digital microscopy.
Grundium is here to be your partner in innovation and reliability, whether you’re delving into the latest in digital microscopy, seeking reliable solutions for critical analysis, or are already a valued user of our Ocus® devices. Our US teams are excited to empower you with information and support, assisting you in fully utilizing the potential of digital microscopy technology.
Our US sales team’s expertise in digital pathology is extensive and diverse, reflecting the multifaceted applications of our Ocus® scanners. They are skilled at addressing the various ways in which our technology can enhance pathological assessments and educational ventures.
With a comprehensive understanding of the technology and its practical implementations, our team is adept at elucidating how the Ocus® scanners can be integrated into diverse workflows, improving outcomes, efficiency, and educational experiences. Whether leading pathology research or seeking to elevate educational resources for emerging professionals, Grundium stands with you as you navigate the evolving digital microscopy landscape.
The synergy between our US sales and support teams guarantees a cohesive and smooth experience for you. From the first inquiry to ongoing support, every interaction with Grundium is effective, informative, and satisfying.
By investing in a US-based team, we’re growing in numbers and capacity to deliver exceptional service. Our goal is to ensure that every Grundium customer—current or prospective—receives the highest level of service that matches the quality of our Ocus® devices.
As we look to the future, we’re excited by the opportunity to serve an ever-expanding community with the quality and dedication that Grundium is known for.
Email: support-usa@grundium.com
Phone: 1-800-746-4176
You can also submit a support ticket on our customer support page.
With Appreciation,
The Grundium Team
